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Artful handwork
30 days refund warranty
Hotline +499366 / 9823540

Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs.

Deliveries to foreign countries:

Our shipping costs for foreign countries are

In the EU: Free Shipping (DHL)
Switzerland: Free Shipping (DHL)
All other countries: Free Shipping (DHL)

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-10 days, for deliveries abroad within 2-21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Plus
-  Payment via instalment purchase (via PayPal)
Payment via paydirekt
Payment via Sofortüberweisung [immediate transfer]
-  Giropay

In case of deliveries to a foreign country, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Payment via PayPal
Payment via PayPal Plus

Our bank account:

Projekt Acura UG
IBAN: DE86 7905 0000 0048 9190 88
Sparkasse Mainfranken

In case of questions, please contact us at the contact details mentioned in the Legal Notice.